Error Handling

Error Handling

Scenario 1: If Pixel Pass encounters difficulties in decoding the data or encounters an unsupported QR code format, Inji Verify returns to the home screen.

  • An error message stating "QR code format not supported" is displayed to the user.

Scenario 2: If the QR code size or file size exceeds the permissible limit where the maximum size is 5MB, Inji Verify returns to the home screen.

  • An error message stating "File size not supported. The file should be between 10Kb and 5 MB."

Scenario 3: If the QR code is unreadable or blurry then Inji Verify returns to the home screen.

  • An error message stating "No multi-format readers were able to read the QR code."

Scenario 4: If the user fails to scan the QR code within the 60-second timeframe then Inji Verify returns to the home screen.

  • An error message stating "The scan session has expired due to inactivity. Please initiate a new scan."

Scenario 5: When a PDF containing VC is uploaded and the QR Code is not valid, then the following error message is displayed- 'Something went wrong with your request. Please check and try again.'

Scenario 6: If there is no internet connectivity, the following error message is displayed while using Inji Verify - 'No Internet Connection! Oops! We can't seem to connect. Check your internet connection and try again'

Scenario 7: When the request in the application url is invalid, the error message displayed- 'The requested resource is invalid'.

Scenario 8: When the server is down, then the error message displayed is - 'The service is currently unavailable. Please try again later'.

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